{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11454732,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2022","dateComplaintFiled":"03/01/2022","vin":"1FM5K7F90DG","components":"BACK OVER PREVENTION","summary":"My REARVIEW CAMERA is faulty. When it works, the pictures are reversed. For example if a vehicle or person is coming from the left, it will show it/them coming from the right.  The camera often  just stops working and the screen is blank. I have seen recalls on Ford vehicles with faulty rearview cameras stating my exact symptoms yet my vehicle is not included in this recall.  I have called my local dealership and Ford Customer Service, Corp. and have also been told I must wait for a recall although this same problem is identified on Ford vehicles.  Please give me guidance on what I can do for my local Ford Dealer to fix this problem which has been identified by the manufacturer as a safety problem which increases the risk of a crash, which can lead to property damage or injury to people behind the car, especially small children.  Thank you for your prompt attention to this very dangerous situation. I have not had a crash yet but have had many abrupt stops.  Please contact me for any further questions or information.","products":[{"type":"Vehicle","productYear":"2013","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]}]}