{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11455271,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/06/2021","dateComplaintFiled":"03/04/2022","vin":"55SWF4KB3FU","components":"ENGINE","summary":"Long story short, I own a 2015 C300 Mercedes with 59,500 miles  I was driving on the street when my engine started shaking so rough and my car lost power. I panicked and pulled over and drove 10mph all the way home. My vehicle would shake rough, couldn’t exceed 10mph and would make loud noises. I take it to the Keyes Mercedes dealership and they tell me it’s a cracked piston. I couldn’t believe it because I only have 59k miles. I have my vehicle records so I have been up to date on my maintenance. They dissembled my engine and couldn’t find the cause to the failure but found the cracked piston in cylinder #1 and damage to the cylinder walls. They recommended to replace complete engine and it will cost me about more than $18,000!! The piston falls under Mercedes 7 year/70k miles emissions warranty and yet they deny coverage. After doing lots of research I come to find out that I’m not the only victim that has suffered the exact damage. People that also own a Mercedes c300 and other models are now without a vehicle and looking at a repair of $18k+ and making a car payment for nothing. This has caused us stress, inconvenience, and damage to our mental health. Keyes Mercedes located in Van Nuys is also aware of the common cracked piston issues on their vehicles. In 2 days I mark 4 months without my car. Please help!!","products":[{"type":"Vehicle","productYear":"2015","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]}]}