{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11455293,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/28/2022","dateComplaintFiled":"03/05/2022","vin":"3GCUKREC2HG","components":"STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES","summary":"I am the owner of a 2017 Chevy Silverado with a little under 50000 miles.  I have had an issue with the computer system occasionally re-booting while driving.  Also, on occasion, I will get a warning on my display for \"trailer braking system\" for a fraction of a second.  I have mentioned this a several service appointments and inspections, but the dealership was never able to pinpoint the problem.  On the morning of Monday, February 28th, I dropped my children off at school, pulled up to the edge of the building and the \"trailer braking system\" warning flashed for a split second on my display.  I proceeded to the stop sign.  As I was making the turn into traffic, the computer seemed to have re-booted several times in the period of a few seconds.  However, this time, my steering locked in place while making the turn, putting the front of my vehicle just over the double yellow line into oncoming traffic.  The doors locked and unlocked several times, several chimes went off, the display flashed a few times, and then, after a couple of seconds, I was able to steer and pull back into my lane.  I promptly called Chevy support to report the issue, as I believed this to be an important safety issue that Chevy would be extremely concerned with.  I was disappointed to find that the operator was not interested in taking my information, she suggested that I contact the dealership for service, which I already was in the process of doing.  I explained that I was calling to report a safety issue to Chevy, not to merely complain, and offered my VIN number.  She reluctantly checked the last 8 digits of my VIN number for known recalls and again suggested I call for service.   Dealership said that my power steering module needed calibration updates.  But, they are not sure that this will solve my issue.  I see many complaints like this online and Chevy is not proactively scanning for this computer issue even though it could be deadly in traffic, especially on the highway.","products":[{"type":"Vehicle","productYear":"2017","productMake":"CHEVROLET","productModel":"SILVERADO 1500","manufacturer":"General Motors, LLC"}]}]}