{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11456413,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2021","dateComplaintFiled":"03/12/2022","vin":"1c4rjfctxjc","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"The touchscreen on our Jeep has begun malfunctioning in ways that st dangerous and distracting. A staff member dealer service center and the electronic store with whom we discussed it said that this was a common problem with this car. But it is not covered by the limited warranty at this juncture and will be over 1200 dollars with labor. It seems more like a defect.    Particularly in humid or times when there is a change in temperature, the touch screen begins self triggering, acting as if it's being rapidly and randomly pressed hundreds of times, triggering screen functions, dialing actual calls, changing radio stations, changing climate temperatures, turning on seat heating, etc. This is very distracting while driving. In addition it means that the climate controls on the car cannot be used.  It appears that the touch screen glass has slightly separated from the underlying screen in the right upper quadrant, but it's hard to tell.  If this is happening on many jeeps, it is a manufacturing issue and there should be a recall.","products":[{"type":"Vehicle","productYear":"2018","productMake":"JEEP","productModel":"GRAND CHEROKEE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}