{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11457340,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/01/2021","dateComplaintFiled":"03/18/2022","vin":"4JGDA5HB4HA","components":"EXTERIOR LIGHTING","summary":"We purchased a used 2017 GLE 350 two years ago from a Mercedes dealership. The first year or so I had not driven it at night as during Covid when we did go out after dark we usually took my husband\u2019s vehicle and he drove. When I finally did drive the GLE at night I found that I had trouble seeing the road at any reasonable distance from the front of the car and that there is almost no illumination of the roadside even very close to the vehicle. When I mentioned this to my husband he said he had not had an issue with it but since I did we would take it to the dealership and have the headlights checked. At this point I\u2019ve driven it quite a few times at night and know that if I was on an unfamiliar road with no roadside lighting it would be dangerous to drive, consequently I\u2019m afraid to drive my own car at night. We have taken the car to the dealership with this complaint and they \u201cadjusted\u201d the headlights which made no difference I could perceive.  As this is dangerous I think it\u2019s ludicrous for such an expensive vehicle made by a company I\u2019ve previously trusted to look out for our safety to produce vehicles with sub- standard exterior lighting thereby creating such unsafe conditions. I\u2019ve finally done some research on your website, the Mercedes site, as well as other sites I found using Google and am shocked to find out that this issue has been reported both to you and to MB multiple times and that nothing has been done because the lights are \u201cwithin, if barely, limitations\u201d. We\u2019ve now phoned the dealer to see if there is something they can do such as change to different bulbs and they are going to get back to us with a price to upgrade the lights. It\u2019s sad that my previous vehicles, a 2014 GLK and a Nissan Maxima\u2019s headlights were far superior to the 2017 GLE. When will you take steps to address this issue? How many accidents have to happen before someone forces MB to do something to correct this unsafe condition?","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"GLE350","manufacturer":"Mercedes-Benz USA, LLC"}]}]}