{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11457368,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/04/2022","dateComplaintFiled":"03/19/2022","vin":"1V2PE2CA6MC","components":"SERVICE BRAKES,ENGINE,FORWARD COLLISION AVOIDANCE","summary":"My car would activate the emergency  brakes for no reason. A safety risk for myself, my family and anyone on the road near me.  I was late to work several  times as the  parking brake would become stuck and not allow me to drive. The car would shake and the engine light would come on causing me to think my car would leave me stranded. The windows would roll down  and get stuck and go up and down.   My brakes and rotors  were warped and would squeak and make a terrible grinding noise. Everyday was new problem that would come and go until it because constant and all at the same time , sometimes. I was in fear for my safety and that Of my son, mom family. The dealership was informed and i was assured that it was not an emergency mechanical  issue. I could drop it off if I liked but there were no loaners available.  Since  I needed a loaner to get to and from work , I was placed on a waiting list and called when one was available. That was  10 days later .  I kept looking at my car net  app vehicle health report for my car that states my car had the issues aforementioned  and I should schedule an appointment to get it checked but did not advise to stop driving the vehicle , which is an option.  That gave me some type of reassurance but I  realized that was not correct.   I did not feel safe driving but I couldn’t miss work and get fired or afford to a rental myself and my car note. I  dropped of my vehicle on Jan 31 2022. The advisor knew exactly what the issue was and the part it needed. Advised me the part  was on backorder and 2-3 weeks for part to arrive. That turned into over 45 days with no estimated time of when it would be made and shipped.  I learned through the internet searches i did that VW has a manufacturing plant in Ukraine where the part is produced. Ukraine is at war so the part is not going to be ready anytime soon. I was grateful for the loaner and rental provided but none suited my needs for the transportation of my mom who uses a wheelchair.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]}]}