{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11457635,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2022","dateComplaintFiled":"03/21/2022","vin":"1V2YR2CA8KC","components":"POWER TRAIN","summary":"Since the purchase of this vehicle in 2019 I have complained that it was not shifting gears properly and upon first acceleration the Atlas would feel jumpy or hesitate. When slowing down even at 5 or 10 mph the vehicle would stay in 3rd gear. In June 2020 I had it documented, VW tech tested vehicle and stated performing to manufacturer's specs. It stayed like this and I took to another dealer in April 2021, Nov 2021, & Dec 2021 & was told transmission fine, then it began making a loud noise at 60 mph, car would softly shake or vibrate & took back to dealer in Feb 2022 and it was found that the transmission was faulty. Big chunks of metal scrap were found in pan by dealer tech. VW advised dealer to change out transmission & cooler for a new one. Vehicle was returned to me with new transmission & cooler. I have since noticed that it continues to jump or hesitate at first acceleration and I am afraid that I will continue to have the issue and my vehicle will no longer be under warranty in a few thousand miles. NO WARNING lights or messages ever appeared so to them it was fine until the sound was undeniable and big chunks of metal were found. This is unsafe for anyone to drive around with a faulty transmission.","products":[{"type":"Vehicle","productYear":"2019","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]}]}