{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11458155,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2022","dateComplaintFiled":"03/24/2022","vin":"1C4BJWEG1HL","components":"SERVICE BRAKES","summary":"We took our car to Rairdon's Dodge Chrysler Jeep of Kirkland for oil change and checking the brake on February 12th because the rare brake had been making some noises and might need a replacement soon. The estimate for the services that we requested plus the additional services that they claimed to be critical was over $2,000. We did not question the amount because safety first and we trusted them to do a good job. We picked up the car on February 15th and paid $2,863.68. We drove home and did not use it until a week later. While driving on a highway, the brake was very loose and there was a huge sound when driving over a speed bump. We checked the car and noticed that a part came off and hanging from the base of the car. We had our car towed back to the shop on March 7th and the staffed confirmed that the caliper had fell off. The service director said they did not touch the caliper when they performed the initial service. Therefore, she was not sure what happened to the car. This is a serious safety issue because we could have get into a car accident or hit other people in the street.","products":[{"type":"Vehicle","productYear":"2017","productMake":"JEEP","productModel":"WRANGLER","manufacturer":"Chrysler (FCA US, LLC)"}]}]}