{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11458807,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/29/2022","dateComplaintFiled":"03/29/2022","vin":"1C4RJFLG1KC","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,LANE DEPARTURE","summary":"I have a 2019 Jeep Grand Cherokee Trailhawk currently around 33,500 miles. I bought this vehicle new and have been having issues with it since I got it.  I hear electrical crackling and popping throughout the cabin, mostly in the dashboard. I thought at first it was the adaptive cruise or forward braking system engaging, but the sound seems to be completely random.  A common symptom is the speakers, microphones, and speaker-based safety alerts are completely cut out. If I'm on a call, the person on the other end will not be able to hear me until the speakers come back. Some of the systems that do not work as intended include:  -- Radio/SiriusXM/Apple Carplay/Android Auto (No sound) -- Uconnect Voice Command (No Sound/Mic) -- Parking sensors (no proximity alerts) -- USB Ports (slow charge and do not recognize phones) -- Forward Collison Alerts (No Sound) -- Navigation Alerts (No Sound) -- Blind Spot Alerts (No Sound)  I've tried the system with the following phones (with OEM and high-quality aftermarket wires) on AT&T, Verizon, Mint:  -- iPhone XS -- iPhone 12 -- iPhone 13 Pro Max -- Samsung Galaxy Note 8 -- Samsung Galaxy Note 20 -- Samsung Galaxy Note 22 -- Samsung Z Flip  My Jeep has the Panasonic Uconnect system. I've attached pictures of the type & IMEI etc.   This issue causes a direct safety concern when an alert doesn't activate or a when the loud electronic distortion comes through the speakers that will cannot be turned off—causing me to have to pull over and turn the car off for the sake of my hearing.","products":[{"type":"Vehicle","productYear":"2019","productMake":"JEEP","productModel":"GRAND CHEROKEE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}