{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11458985,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/30/2022","dateComplaintFiled":"03/30/2022","vin":"1C4HJXFG9LW","components":"ELECTRICAL SYSTEM","summary":"The rear camera/head unit freezes with an image of what was behind the vehicle when placed in reverse.  This recently caused an issue where a group of people walked behind my Jeep while pulling out. Both myself and the group were fortunate enough that I caught one of the people walking behind my Jeep and stopped before backing into them with the backup camera still showing a clear path.  This issue has been documented with Jeep and was serviced November of 2021.  They replaced the unit but after a few months the new head unit started crashing and I am still having this intermittent issue where the screen shows a static image for the rear view upon placing the Jeep in reverse.  No warning lamps or messages are shown.  Eventually the watchdog timer times out after about a minute and the system reboots.    The head unit will also crash randomly at other times while driving but this is the only instance it puts safety at risk.  I would estimate it occurs 2-5% of the time I back out.  Before I took the Jeep in for service I documented, in detail, each time the unit crashed and gave it to the service tech, I will send it to you as well when I locate the file.  I also attached links to video showing a 2 examples at various different times this occurred, including an instance today.  https://photos.app.goo.gl/pvrpoP44CjFHHfvN6 https://photos.app.goo.gl/ALu3dAw6Sarz3jzJ6","products":[{"type":"Vehicle","productYear":"2020","productMake":"JEEP","productModel":"WRANGLER","manufacturer":"Chrysler (FCA US, LLC)"}]}]}