{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11459529,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/10/2022","dateComplaintFiled":"04/04/2022","vin":"1V2PE2CA6MC","components":"AIR BAGS","summary":"In Jan 2022, my airbag light came on.  I took to local VW dealership (Raleigh) and they cleared the airbag light and said I was good to go.  Within a couple days, the airbag light came back on.  Took back to the dealership and they said now I need a harness for the LF door, but part on backorder.  It is April 2022, and there is still no harness.  I called last week to check and they said there were 2,000 on order and no ETA yet.  I have been driving around with an open airbag circuit and a TSB that clearly states the airbags will not go off as designed.  I contacted VW customer care and filed a complaint and asked to be compensated for the fact that they are still selling VW Atlas' but cannot produce safety parts, or to get me a harness, or provide alternative transportation.  Their solution was for me to continue to follow up with the dealership on my part and they would file a case for my complaint and concerns.  Who will be held liable when I am in a wreck and my airbags do not operate?  I have two young children, and this is honestly despicable.  This is not a cosmetic part, it is a safety concern, and the fact that they have 2,000 families out there with no resolve is unacceptable.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]}]}