{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11459896,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/01/2021","dateComplaintFiled":"04/06/2022","vin":"1C4RJFBG3JC","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"Electronic radio unit constantly flips around to different areas beeping all the time.  I think it is called phantom touches. It will change radio channels, affects climate control by turning up heat to 82 degrees, turns on backup camera while driving down the road at 70 miles an hour, constantly changes radio stations, doesn't allow you to use navigation system, plus many other things.  I believe this is a known issue as I have seen many complaints on the internet and my dealership also has customers complaining about their cars.  I have also made my dealership aware of the issue.  They say there is nothing they can do as there has been no recall.  There needs to be a recall on these as it is very dangerous to be driving when these things are occurring.  Very distracting and you are unable to do anything about it.  Sometimes you have to pull over and shut the car off and turn it back on to see if you can correct it but many times it keeps on doing the same thing.","products":[{"type":"Vehicle","productYear":"2018","productMake":"JEEP","productModel":"GRAND CHEROKEE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}