{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11461699,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/08/2022","dateComplaintFiled":"04/21/2022","vin":"WVWBW8AH4EV","components":"AIR BAGS,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"The Clockspring is a recalled item\u2026 Took the car in for repair in early February. They (Little Rock Volkswagen) said them and continue to say the part is on back order (and there is over 4000 on back order) and cannot tell me when the part will be in. I called VW corporate and filed a complaint, they said the back order problem is between the dealer and the part manufacturer\u2026 On a recalled item? This is unacceptable. The airbag light is on but they tell me my daughter is safe. That there is not an airbag problem\u2026 But if there was I guess she just wouldn\u2019t know\u2026  VolksWagon needs to own this problem and resolve at the corporate level and get the part replaced or replace my vehicle.   Little Rock VW today had the audacity to suggest that I find the part on EBay and find a backyard mechanic to install it as they cannot???  Really? A back yard mechanic??? A part on EBay?? Corporate was no better\u2026 Took my complaint and said I\u2019d just have to wait on the part???","products":[{"type":"Vehicle","productYear":"2014","productMake":"VOLKSWAGEN","productModel":"EOS","manufacturer":"Volkswagen Group of America, Inc."}]}]}