{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11462685,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/22/2022","dateComplaintFiled":"04/28/2022","vin":"WVGAV7AX7GW","components":"AIR BAGS","summary":"2016 Volkswagen Tiguan - CLOCK SPRING IS BROKEN & THE PART IS BACKORDERED \"INDEFINITELY\u201d. MY AIRBAGS, HORN, AND STEERING WHEEL CONTROLS NO LONGER WORK. VW WANTED TO CHARGE ME THE DIAGNOSTIC FEE ( A LITTLE OVER $100) TO PUT ME ON THE WAITING LIST FOR A REPLACEMENT PART. THEN TOLD ME I WAS OVER 3000TH ON THE \"WAITING LIST\". ABSOLUTELY UNACCEPTABLE & A MAJOR SAFETY HAZARD. MY CAR IS BASICALLY WORTHLESS UNTIL THEY START REMANUFACTURING THE PART. NO TIMELINE GIVEN FOR THIS PROCESS. WILL VW COVER THIS?   I CANNOT BELIEVE THIS IS BEING ALLOWED & APPARENTLY IGNORED.   Check engine light came on early March 2022. Took it to VW to have checked out. Spent $465 on an intake valve hand cleaning, 4 new spark plugs, and a vehicle inspection.   No more than a week later I started hearing clicking noises coming from the steering wheel when I turned. One turn caused a loud pop....after that pop, my airbag light dinged on. My airbags do not work (but can deploy at any time?? WHAT), my horn doesn't work, and neither do any steering controls.  In sum: No replacement parts are available / Told I was over 3000th in line for when they start \u201cremanufacturing\u201d the part / Given no timeline of manufacture / Told there was nothing I can do.   Took the car to a place that specializes in Audis & VWs. He scanned the car for free and repeated the same thing as VW but put me on two different waiting lists. He said that there are some clock springs available that are made in china and are crap/will not last. He mentioned they could put the \u201cwrong part\u201d in as a replacement for $700 and only the airbag would work, but I would still need to get the correct steering clock from VW put in whenever it\u2019s available. I haven\u2019t decided if I\u2019m going to have that done yet\u2026.but in regards to the correct part, they will call when they have the part but that it would probably be 1.5- 2 YEARS. UNREAL.   HOW IS THIS ALLOWED? WHAT DO I DO? WILL THE CAR EVEN PASS INSPECTION? CAN IT STILL BE INSURED? HELP!!!","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]}]}