{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11463545,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2021","dateComplaintFiled":"05/05/2022","vin":"1FMCU9D71BK","components":"STEERING","summary":"The contact owns a 2011 Ford Escape. The contact stated while driving approximately 5-10 MPH and making a turn, the vehicle lost power steering inadvertently. There was no warning light illuminated. The contact continued to drive by using physical strength to steer the vehicle. The contact stated upon reaching her destination, she turned off and restarted the vehicle and the vehicle regained power steering functionality. The contact stated that the failure recurred while driving. The local dealer was notified of the failure. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic where it was diagnosed that the software for the power steering control module (PSCM) and the instrument cluster module needed to be updated, and the torque sensor signal needed to be replaced. The independent mechanic informed the contact that the failure was associated to NHTSA Campaign Number: 14V284000 (Steering). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA. The failure mileage was approximately 128,000.","products":[{"type":"Vehicle","productYear":"2011","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]}]}