{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11465378,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/15/2021","dateComplaintFiled":"05/20/2022","vin":"WVGAV7AX5GW","components":"STEERING,AIR BAGS","summary":"The clock spring in my vehicle broke back in December of 2021.  This was diagnosed by a Volkswagen dealership service department. It is now 5 1/2 months after the part was ordered and still no part. This makes the car undriveable.  The air bag and horn do not work  and the entire dash is unusable.  It is a safety issue that has rendered my car undriveable for the past 5 months.  We can\u2019t get dealership to answer calls.  We have found many others complaining of same thing being wrong with their Tiguan and have all been told the part is indefinitely delayed with thousands of people needing the part  but none are being made.  Volkswagen needs to do something to help people who purchased their product and can\u2019t even use them.  My daughter was driving the vehicle when she heard a crunch and her air bag light came on and the steering was affected. Thankfully she pulled over until someone could help her.  We are still paying monthly for a car that is not driveable.","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]}]}