{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11467238,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/19/2022","dateComplaintFiled":"06/02/2022","vin":"4T1BF1FKXDU","components":"UNKNOWN OR OTHER","summary":"I am the owner of 2013 Toyota Camry SE VIN# 4T1BF1FKXDU279537. My vehicle shudders when I drive over 25 mph. On 19 April 2022 I took my 2013 Toyota Camry SE to the Glen Toyota dealership. After the diagnosis the representative stated that I needed a new torque converter. The cost would be $2902.30 to repair. After further investigation I discovered Toyota offered the Torque replacement at no charge under the Toyota enhancement warranty program. Under the extended repair program the torque converter was replaced at no charge for 8 years or 150,000 miles. My vehicle is currently under 150,000 miles and the 8 year mark occurred during Covid19 when businesses were shut down.   The service adviser told me the dealership would not cover the repair. Under a normal situation this would be acceptable. Due to unusual circumstances related to Covid19, I am requesting that my vehicle's torque converter be replaced at no cost to me. I have uploaded the document to the Toyota Warranty Enhancement Program that explains the shudder while driving under light throttle conditions between approximately 25 \u2013 50 mph. Also included is the service recommendation from the Glen Toyota dealership that shows the seriousness of this repair. I do not fell safe driving this vehicle until the torque converter is replaced. Thank you.","products":[{"type":"Vehicle","productYear":"2013","productMake":"TOYOTA","productModel":"CAMRY","manufacturer":"Toyota Motor Corporation"}]}]}