{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11467238,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/19/2022","dateComplaintFiled":"06/02/2022","vin":"4T1BF1FKXDU","components":"UNKNOWN OR OTHER","summary":"I am the owner of 2013 Toyota Camry SE VIN# 4T1BF1FKXDU279537. My vehicle shudders when I drive over 25 mph. On 19 April 2022 I took my 2013 Toyota Camry SE to the Glen Toyota dealership. After the diagnosis the representative stated that I needed a new torque converter. The cost would be $2902.30 to repair. After further investigation I discovered Toyota offered the Torque replacement at no charge under the Toyota enhancement warranty program. Under the extended repair program the torque converter was replaced at no charge for 8 years or 150,000 miles. My vehicle is currently under 150,000 miles and the 8 year mark occurred during Covid19 when businesses were shut down.   The service adviser told me the dealership would not cover the repair. Under a normal situation this would be acceptable. Due to unusual circumstances related to Covid19, I am requesting that my vehicle's torque converter be replaced at no cost to me. I have uploaded the document to the Toyota Warranty Enhancement Program that explains the shudder while driving under light throttle conditions between approximately 25 – 50 mph. Also included is the service recommendation from the Glen Toyota dealership that shows the seriousness of this repair. I do not fell safe driving this vehicle until the torque converter is replaced. Thank you.","products":[{"type":"Vehicle","productYear":"2013","productMake":"TOYOTA","productModel":"CAMRY","manufacturer":"Toyota Motor Corporation"}]}]}