{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11467671,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/05/2022","dateComplaintFiled":"06/05/2022","vin":"1c4njceb4dd","components":"SEATS,UNKNOWN OR OTHER","summary":"While preparing to enter my car today (6/5/2022) I heard a fairly loud popping/exploding sound. I quickly backed away from the car then approached it again and realized the passenger headrest, though attached, had basically split in 2. Upon further inspection I couldn\u2019t see why this had randomly happened as I didn\u2019t have a passenger with me and hadn\u2019t touched it. I tried to force it back together but couldn\u2019t figure out how to get it to move so I left it as is. Later this evening I started searching online for how to fit it back together and it appears this happens frequently especially with jeeps and is a failure of a safety feature called active headrest. I went back out to look at it and saw exactly what I had seen other drivers mention, there\u2019s 2 teeny tiny pieces of black plastic that apparently keep it from deploying and the right one had cracked. Just lucky that no one was sitting there at the time or that it wasn\u2019t the driver headrest while driving - very unsafe, I can\u2019t even believe a \u201csafety feature\u201d is approved when it\u2019s only withheld by a piece of plastic so small you wouldn\u2019t think twice about discarding it if you found it while opening a toy.","products":[{"type":"Vehicle","productYear":"2013","productMake":"JEEP","productModel":"COMPASS","manufacturer":"Chrysler (FCA US, LLC)"}]}]}