{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11468372,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/29/2022","dateComplaintFiled":"06/09/2022","vin":"1FTEW1EG2HF","components":"POWER TRAIN,UNKNOWN OR OTHER","summary":"On two occasions, my 2017 F150 failed to restart after the auto stop/start shut the engine off. April 29, 2022, I stopped at a crosswalk to allow pedestrians to cross. My truck auto stop engaged and the engine stopped. I took my foot off the brake peddle to continue driving and my truck would not restart. Error messages flashed telling me to restart my truck. After attempting to restart my truck, nothing happened. All electronics continued to work (radio, air conditioning, power windows, etc.); however despite numerous attempts to restart the truck, it would not restart. Three pedestrians had to assist by pushing the truck off of the street to a parking lot as it was blocking the flow of traffic at a very busy intersection. As I sat waiting over two hours for a tow truck and periodically attempted to restart the truck, around 2 1/2 hours later the truck restarted and I drove it to the dealer. The dealer noted that the truck may have restarted since it \"had time to reset\". The dealer checked the truck but could not get it to replicate the problem but did note an error code of p164c. They made no attempt to offer any solutions or probable cause for the issue. We continued to drive the truck and had the auto stop/start issue repeat itself on May 8, 2022. The same scenario happened where the truck went into auto stop during a complete stop and failed to restart. Again, the truck was on an open roadway and impeding the flow of traffic. After numerous attempts to restart the truck, the truck continued to not start while all electronics continued to work. My husband was driving the truck this time and was able to use a tool to disconnect the battery for a few minutes to \"reset\" the truck. We then drove it to the same dealer who again reviewed the issue. They again concluded that since they could not replicate the problem, they could do nothing to fix the issue to avoid the problem in the future. This is a safety issue as it is extremely dangerous to stop in moving traffic.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"F-150","manufacturer":"Ford Motor Company"}]}]}