{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11475993,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/04/2022","dateComplaintFiled":"07/26/2022","vin":"5XXGU4L31HG","components":"UNKNOWN OR OTHER","summary":"While driving on the freeway and NO vehicles around me, the sunroof shattered,  I am reaching out to consumers to see if they have encountered the same problem.  As I reached out to KIA consumers affairs and after waiting 2 months I was told to reported it to my insurance and they will cover my deductible but it will take 90 days for my deductible to be processed and issued to me.  A total of 5 months to wait for my sunroof to be fixed is unacceptable.   FYI -  KIA Dept. of consumers affairs  (800)  333-4542  you will be on hold for hours before someone can help you, so annoying…  Any suggestions or help will be greatly appreciate.","products":[{"type":"Vehicle","productYear":"2017","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]}]}