{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11476102,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/09/2022","dateComplaintFiled":"07/27/2022","vin":"W1K6G7GB6NA","components":"TIRES","summary":"I am an owner of a 2022 Mercedes Benz.  The car is equipped with optional 21\" AMG wheels paired with Pirelli P Zero MO-S (Mercedes original equipment) tires.  P255/35R21 front and P285/30R21 rear.  With only 490 miles on the odometer I experienced a catastrophic failure of the front passenger-side tire after going over what seemed to be an insignificant pothole.  While at the servicing dealer I noticed same car as mine with 21\" wheels with a blown front driver-side tire and destroyed rim, I even took a picture of it.  My service advisor confirmed that this is a very common issue that they see at least once or twice a month.  That's in a city with maybe a 100 of these cars in total.  \"This should be a class action lawsuit\" were his exact words.  I had to wait over a week to get the car back as there is a nationwide shortage of this particular tire.  My service advisor agreed that this also points to a higher than normal rate of failures that creates this shortage.  I am an active member of the MBWorld.org forums where Mercedes owners come to discuss their vehicles.  There are multiple threads about this very tire and a number of owners that experienced multiple failures, some as many as three times.  It is common to have both the front and the rear tire fail after going over the same pothole, or in some instances the front tire failed while the rear developed a bubble and needed to be replaced as well.  The only solution that people found was to replace Pirelli tires with Michelin Pilot 4S tires in the same size.  I escalated this case to Mercedes-Benz Customer Advocacy and after several days was informed that Mercedes is not accepting responsibility for this faulty equipment and advised to seek resolution with Pirelli.  This is clearly unacceptable and is not a matter of expenses or inconvenience.  This is a huge safety risk as these tires seem to be either defective or unsuitable for such a heavy vehicle.  At high speeds this could lead to fatal accidents.","products":[{"type":"Vehicle","productYear":"2022","productMake":"MERCEDES-BENZ","productModel":"S580","manufacturer":"Mercedes-Benz USA, LLC"},{"type":"Tire","productYear":"9999","productMake":"PIRELLI","productModel":"P ZERO MO-S","size":"P255/35R21","manufacturer":"Pirelli Tire, LLC"}]}]}