{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11476776,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/14/2022","dateComplaintFiled":"07/31/2022","vin":"3FMTK3SU3MM","components":"STEERING,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM","summary":"On May 14, 2022, I stopped twice on a 120 mile trip to recharge my Mach E at a level 3 DC charger.  Upon completing each charge, the ring around the charging port turned red and I received a default message.  I plugged my car into my home level 2 charger and the car completely locked down and I was unable to reenter the car.  I have since learned that this is the classic sign of a HVBJB failure.  The dealerships updated the car's programming but did not replace the HVBJB. The HVBJB subassembly in ALL Ford Mach-e vehicles has known defects with 'under-designed' main contactors that are known to fail under normal charging and driving conditions as outlined in current open Ford recall notice for my vehicle 22s41. Unfortunately, the internal damage to contactors is not visible externally, and warning notices on display only after damage has occurred, and can result in sudden loss of propulsion power at highway speed, loss of power steering, and power brakes... and failure of other 12v systems due to failure to charge the 12v battery properly after contactors are damaged. Less catastrophic results can include failure to start; which can 'strand' driver's and passengers in remote areas, bad weather conditions, as well as cause loss of use for weeks due to delays in replacement parts and local Dealerships needing equipment and training to effect removal/replacement of faulty unit with a new HVBJB having re-designed 'beefier' components.? ? My complaint is that Ford's recall notice 22s41 is a software-only attempt to prevent future damage, and does not require removal of the part(s) which are KNOWN TO FAIL to be replaced with the re-designed components which are available, and have been used to repair failures under warranty. I have no way of inspecting the original equipment to evaluate current condition; and failure can result in sudden and unexpected loss of power, steering, and braking as well as potentially 'stranding me' in unsafe conditions.","products":[{"type":"Vehicle","productYear":"2021","productMake":"FORD","productModel":"MUSTANG MACH E","manufacturer":"Ford Motor Company"}]}]}