{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11478963,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2022","dateComplaintFiled":"08/12/2022","vin":"1C4RJFBG5JC","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"The screen on the car’s infotainment system is delaminating and I cannot use the touch screen in the delaminated areas. This is preventing hands-free capabilities while driving since touch is the only way to navigate the system and posing a safety hazard. It is preventing access to the federally mandated backup camera and vehicle controls. The touch screen will sometimes “ghost touch” options without the user touching the screen, causing the system to randomly turn on the radio, make calls, activate climate control, and more. It is progressively getting worse and is present in many other 2018 Jeep Grand Cherokees. It is a manufacturing defect causing distractions while driving and should be recalled.","products":[{"type":"Vehicle","productYear":"2018","productMake":"JEEP","productModel":"GRAND CHEROKEE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}