{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11478979,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2022","dateComplaintFiled":"08/12/2022","vin":"1FM5K8AR2DG","components":"STEERING","summary":"Steering Rack Motor Failure recall #14S06 did not include this vin and needs to be added to this vin as the dealership Timberline Ford in Libby Mt has investigated the failure and deemed the issue should be part of this recall and that due to the fact that this was a fleet vehicle (Police Interceptor) this could be why it was not listed in this individual recall. There were no prior instances or notifications before failure. Failure was immediate and the Drive Assist lamp did light up immediately.  Traveling down Yaak Pass Hwy 2 Montana the failure occurred causing malfunction in steering capability and adverse and unsafe handling of the vehicle almost causing collision with guard rail, and oncoming traffic. Very winding road way made it difficult to maneuver to a safe location for tow. Putting my passenger and dog (Family) at risk of accident.   Below is information obtained from one of many sources on the internet involving this recall: Vehicles Affected: About 177,500 model-year 2011-13 Ford Explorer SUVs  The Problem: A potential electrical issue in the steering gear may result in the loss of electric power steering assist while driving. This could cause the steering system to default to manual mode, making the vehicle more difficult to steer, especially at lower speeds, and increasing the risk of a crash. According to the Detroit News, Ford said drivers will hear a chime and see a message in the instrument cluster if electric power steering assist is lost.  The Fix: Ford will notify owners, and dealers will either update software for the power steering control module or replace the steering gear for free.  Why is my electronic power steering not working? Today's electronic power steering systems may fail due to issues with the mounted electric motor. In particular, excessive heat on the motor is likely to cause the failure modes.","products":[{"type":"Vehicle","productYear":"2013","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]}]}