{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11480653,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/22/2022","dateComplaintFiled":"08/22/2022","vin":"2C4RC1CG7FR","components":"STRUCTURE","summary":"The passenger right side sliding door locking mechanism has failed. It makes a very loud rattling / ratcheting sound when the door closes automatically. No warning lamps or messages indicating a failure. Date first noticed was June 22, 2022. The problem was reproduced and confirmed by an independent service center. We have been told the local Chrysler Dealer is backed up for months due to lack of Service Staff. The concern is for the safety of passengers in that the lock is not working properly and the door could open or possibly jam in an accident situation. We have been informed by others in the community that the Dealer has been known to confiscate vehicles that have recalls that they do not have parts or people to repair. Vehicles are kept behind a locked fence. This seems illegal. This vehicle is needed and can't be given up or seized by a dealer. No loaner vehicles.","products":[{"type":"Vehicle","productYear":"2015","productMake":"CHRYSLER","productModel":"TOWN AND COUNTRY","manufacturer":"Chrysler (FCA US, LLC)"}]}]}