{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11480945,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2022","dateComplaintFiled":"08/24/2022","vin":"2lmhj5fk4eb","components":"VISIBILITY","summary":"2014 Lincoln MKT, approx 80,000 miles, excellent condition.  For the second time in two years now our factory installed panoramic roof has spontaneously exploded.  First incident was January 21, 2020 and the second was July 15, 2022.  Both times my husband was driving on the freeway and heard a loud explosion, sounded like gunshots inside the car.  Both times the sound startled us so badly that a jerk reaction nearly sent us into the freeway wall.  Glass shards raining down into the car.  Upon researching I have come to know that several Ford and Lincoln models from 2008-2015ish have had this same exact issue.  This glass shattering issue is a serious design flaw from the manufacturer that is going to get someone killed one day.  Not only having glass flying off of your car while also raining down on you while you are driving, but the SOUND of the explosion is seriously shocking and terrifying.  Also, because the design of the panoramic roofs have been modified it is very difficult for Ford to find replacements for our model.  The first time we had to get a rental for over a month because they could only find a used part, which our auto body denied.  This time our car has already been in the shop for over a month and our auto body has had TWO defective parts sent to them and Ford is now saying it could be another 60 days or so before finding another one.  We are so scared to continue driving this car that once we get it back we are going to have to sell it.  I am going to just have to pray that whomever might buy this car will not cause damage to themselves or others when the roof shatters next time.  Lincoln/Ford needs to step up and either recall the vehicles with faulty design or come up with a permanent solution rather that just replacing a part they know is dangerous. They need to be held accountable before someone is seriously hurt or dies.  (I have included several screen shots of other people reporting the same issue.  I have way more than was allowed).","products":[{"type":"Vehicle","productYear":"2014","productMake":"LINCOLN","productModel":"MKT","manufacturer":"Ford Motor Company"}]}]}