{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11481174,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2021","dateComplaintFiled":"08/25/2022","vin":"JTDKN3DP5C3","components":"SERVICE BRAKES","summary":"I bought a first generation Toyota Prius PHEV in 2012. Apparently a Customer Support Program notice was sent out two years ago which I never received. For the last year or so my Prius has made a hissing sound when I stepped on the brakes unless I push extra hard on the pedal. Didn\u2019t think anything of it until last month several lights went off. I took it to Big O Tires and they added brake fluid and the lights went away. Next month it went off again, I took it back and they suggested taking it to a dealer.  I take it to Tustin Toyota they diagnose it as a Brake Booster and Pump problem.   My issue is that I never received a mailer or email like I did for previous recalls. I did transfer ownership to my wife a while back, so I don\u2019t know if that DMV administrative change impacted the mailer. It is a safety concern as my wife drives our two kids and the brake had signs but we did not take it in to the dealer until the failure lights lit up 11 months after the expiration. Is there a chance that a Customer Support Program becomes a Recall if NHTSA receives enough complaints?","products":[{"type":"Vehicle","productYear":"2012","productMake":"TOYOTA","productModel":"PRIUS PLUG-IN HYBRID","manufacturer":"Toyota Motor Corporation"}]}]}