{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11487959,"manufacturer":"Newmar Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/25/2022","dateComplaintFiled":"10/05/2022","vin":"4VZVU1E9XNC","components":"ELECTRICAL SYSTEM","summary":"When driving at night, the dash lighting system fails to dim beyond 40%. The intensity is too much for safe driving, and I have had to cover the dash with a cloth to safely drive at night. Doing this removes the ability to monitor vital systems and speed.  I contacted Spartan Chassis, and they suggested that I put a photo film or window tint over the display. The stated justification is \"most RV owners don't drive at night, so we don't have that many complaints\".  The dash controls will adjust from 40% to 0, but no intensity changes are made.  I have had it at the dealership to confirm the issue, and they documented the suggestions. I tried the window tinting, but the display was too dark to see during the daytime, creating a new issue.   I have detailed service records, including the advice to use window tinting available to provide.  Dealership: National Indoor RV Center Work order #68671 Date: 6/24/2022 Line #2 GLASS DOSEN'T DIM ENOUGH FOR NIGHT TIME DRIVING. CAUSE: 6/7: Dan North at Valid has stated that if screen dimmed to zero with parking/headlights on, that is the extent of dash back light intensity. CORRECTION: Correction: Needed to get info together prior to contacting Spartan. Took images of glass dash and info. The physical sticker on cluster was blocked by bracketing. Emailed Brian with images and scope of issue. Brian sent back Valid manual which showed a night setting triggered by headlights. Even on night and set to 0%, screen is still roughly twice as bright as dash switches at an estimated night setting. Contacted Valid who suggested a filter (smoked/tinted plexiglass) to darken screen more. This wouldn't be a warranty issue. Assumed window tint would work as long as it didn't damage screen. Stopped at this point","products":[{"type":"Vehicle","productYear":"2022","productMake":"NEWMAR","productModel":"LONDON AIRE","manufacturer":"Newmar Corporation"}]}]}