{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11488056,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/02/2022","dateComplaintFiled":"10/05/2022","vin":"4S3BL676764","components":"WHEELS","summary":"Hub was replaced in June of 2019. Car was driven about 14,000 miles (estimate) since then. While driving down the road, I hard a noise on the front right tire. When I pulled the hub cap off, two bolts were sheared off, one nut was loose.  I checked the torque on the remaining two bolts, and it was about 80 ft-lbs, which is what is specified in the manual. Since I torque all 5 in star order (twice) when I change tires, there is no change they were under or over torqued.  Tires were changed twice a year by myself, so nuts went on/off four times since installing the hub.  No other failures on any other studs, on two subaru cars that I followed the same practices on.  I used a press to press out the studs (as pictured), but due to a defective design, the studs can't be removed without pressing out the bearing and separating the halves.   Additionally the replacement studs I bought are a larger diameter, and have a shoulder that would have protected against this failure.   As such this looks like a defective design. It's not an OEM replacement, it does not last a reasonable time, and presents a real risk of losing a tire at speed on a car.  Manufacturer phone number as listed on Amazon is disconnected. Their web site is broken, and does not allow \"chat\" to work. Their listed phone number refused to allow a connection unless the dialer states their age, which makes it sound like a scam number.  They claim a 10 year warranty, but want me to call them to process. Apparently I cannot do so, as they have made it impossible.","products":[{"type":"Vehicle","productYear":"2006","productMake":"SUBARU","productModel":"LEGACY","manufacturer":"Subaru of America, Inc."},{"type":"Vehicle","productYear":"9999","productMake":"TBD","productModel":"TBD","manufacturer":"ODI Demo Co"}]}]}