{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11488462,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/29/2022","dateComplaintFiled":"10/08/2022","vin":"1FMCU9H98DU","components":"WHEELS","summary":"After getting home from oil change, I looked at paperwork. It said swollen lug nuts !!  No one ever came and discussed this with me while I was there.  I called service dept. and was told to get them changed and not to drive until I did.  I asked why no one ever came and told me while I was there and was told they couldn't change them Just go to o'reillys and get new ones ????  I will not be going back to this sad excuse of a dealership.  I purchased vehicle there, so have always used them, but no more.","products":[{"type":"Vehicle","productYear":"2013","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]}]}