{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11488995,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/11/2022","dateComplaintFiled":"10/12/2022","vin":"1FMCU0G62LU","components":"STRUCTURE","summary":"I came home from work last evening and when I opened my car door it sounded like it was falling off.  I got my husband we looked at it and could see nothing.  I call 5 Ford Dealerships because I have the premium warranty with 100,000 miles coverage. I was told what was wrong with my car the welds inside the door was broken and that it wasn't covered under the warranty and its about $3000 to fix the car.  I was told not to roll my window down because it would likely break.  I was also told that this is a problem with the Ford Escapes.  All 5 dealerships know of this issue. I was told that the only thing my warranty covers is mechanical I told them that since I cannot use my window that makes it mechanical.  It is also a safety issue because my window could break and I or someone in the back seat could be cut.  I spoke with [XXX] a customer rep for Ford she told me she is working with others and that Ford would cover maybe 60% of the cost.  INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]}]}