{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11489679,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/23/2022","dateComplaintFiled":"10/17/2022","vin":"1FMCU0GD5HU","components":"POWER TRAIN","summary":"Stranded off highway exit. Car jerked and revved then barely could go 10 mph. Car went from a slow winding sound to a quick and hard jerking. New Torque converter needed at 64K miles. However, torque converter requires significant transmission work in addition. Ford Dealership said part was back ordered with a 1 year wait at a cost of $4500. Other transmission repairman in area quoted me $6,000 and said he had another Escape with the same problem the week before I called. When I began looking for a replacement car, several dealerships refused to even accept the car as a trade in stating that this was a known problem with Ford cars .I looked at replacement cars at County Ford in Graham, NC where I had purchased it 2 years previously, however, I felt the sales team was overly aggressive and not empathetic at having sold me a car 2 years previous that was now unrepairable at their dealership.  Awful, awful experience.  I thought I had invested a lot of money in a dependable car. No car should need a new transmission 4,000 miles out of warranty. The experience has been an absolute nightmare.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]}]}