{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11489986,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/02/2022","dateComplaintFiled":"10/19/2022","vin":"WDDGF8BB1BR","components":"SUSPENSION","summary":"Rear Sub frame faiIure  / rusted and rotted  On this site alone there are complaints listed under 3 different heading  Structure (30) / SUSPENSION (38) / UNKNOWN OR OTHER (20) all related to the rear sub frame. not to mention 100's on the web.  I nearly died when I hit the brakes the car lurched to the left at highway speed.   My mechanic told me that the rear Subframe was rotted and the rear control arm is no longer connected to the sub frame He insisted that the car is UNSAFE to drive. He was very surprised as the car only has 70,000 miles on it and in good shape with no rust anywhere else on the car. I did a quick search of the issue on the web and immediately found that MB has had this issue across the world in various models manufactured in 2011-2014. Presently, there are recalls in Germany and Canada for this issue. I contacted my MB Service department and was informed that no recall for this issue exists in the US and they would not cover the costs to repair. The repair could cost between $5k to $7k  They told me that I would need to contact MB North America Customer Service. I find it amazing that MB Service, Dealers and North America HQ are all aware of this issue but the Company will not issue a recall or stand behind their product. This not some minor defect. When a major structural component of the car is compromised the lives of vehicle occupants and others on the road are at risk of death due to a major accident. The vehicle is now undriveable and will cost several thousands of dollars to repair. MB is fully aware of this issue and refuses to do anything about it. NHTSA needs to address this issue and make the Manufacturer stand behind their Quality pledge which as a consumer you are paying for when purchasing what you expect to be exceptional German engineering and what you are given is a a product with a known defect that will not be addressed.","products":[{"type":"Vehicle","productYear":"2011","productMake":"MERCEDES BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]}]}