{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11490217,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/20/2021","dateComplaintFiled":"10/20/2022","vin":"1FM5K8HC5LG","components":"STRUCTURE","summary":"Over the last two years, the lift gate has closed in excess of 20 times without direct actuation of the lift gate button located on the lift gate, in the driver compartment or from the key fob. A significant amount of time this includes no sounding of the lift gate closing chime. This happens when the lift gate is open, and you are standing at the rear of the vehicle. The lift gate has closed and caused the person to quickly duck out of the way to avoid getting hit in the head by the door. This action is suspect of the movement of something below the bumper to trigger the hands-free opening / closing sensor. The vehicle in question was brought into the local dealer for troubleshooting and no defects noted. A software update was performed, and the condition still exists.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]}]}