{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11490679,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/08/2022","dateComplaintFiled":"10/24/2022","vin":"wddwj4jb5hf","components":"STEERING,ELECTRICAL SYSTEM","summary":"When I started my car, the dash did not reveal park, drive, or reverse. It illuminated with a warning light indicating an Electronic Stability Problem (ESP).  Research revealed this to be an important safety feature and that the Mercedes-warning-lights-electric-stability-control may have problems with traction control requiring attention. The ESP light was NOT flashing for the system to intervene – as the car was parked in my garage. It did not light up with the word ‘OFF’ to assess whether it may have been inadvertently deactivated. The light stayed on indicating a suddenly improperly working ESP system.   The light remained on after stopping and restarting the engine several times as the dealer maintenance technician suggested concluding with my vehicle being towed to Mercedes Benz of Augusta for service. I am not sure if the MB mechanic reproduced the issue as they discussed several other potential failure points before resolving to replace an item in the steering control module.  Experiencing this alert, I became more concerned that a safety inspection may not have been part of the last maintenance service.   This is my third Mercedes and I make sure to keep up with all my maintenance. I had never seen this warning light before.  Up until this time the only warning light I had seen in my car was for low air in my tires. My safety was not at immediate risk. I am glad my car was not able to be driven, as I would have hated for it to stop while I was out and about.      I am a proud Mercedes Benz owner as they are world renown for the safest cars on the road.  My car has just over 25,000 miles and it was unimaginable that it would have this kind of failure. I should not be held accountable to pay for a safety failure that I should be part of required maintenance checks.  An additional periodic Mercedes required safety inspection could prevent this potential breakdown while providing another measure to protect the life of Mercedes Benz owners.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]}]}