{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11492298,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/01/2022","dateComplaintFiled":"11/04/2022","vin":"1FMCU9G96HU","components":"ENGINE","summary":"I have a 2017 Ford Escape SUV 2.0 Turbo.  Mileage was around 72,000 when this all started to happen. We had experienced chugging on our car, when starting and the engine soon light came on.  We took it to our local Auto Zone and had them put a computer on it and it read that cylinder #2 was misfiring.  So we had all the spark plugs and wiring replaced.  They then noticed that our engine coolant level was low.  They filled it and told us to keep an eye on it.  Within the next day it was gone and it showed no leakage of coolant on the ground or any place on the engine.  We refilled and drove for a few days and our level of coolant kept going down, we kept refilling and then our engine soon light came back on.  We took it to our mechanic and said he would keep it for a few days and check everything out.   We got a call that there is a problem with the head gasket.  We would have to have it replaced.  They would have to have the vehicle for about 2 weeks, as we would not have to replace the engine but they could have it modified to make it smooth around the head gasket and reseal everything. Our Ford Escape is not that old and the mileage is fairly low for something like this to happen.  I found out Ford knew about this problem but no recall was made to rectify it.  So now after 4 weeks being without my car, due to some problems of getting some parts, and paying out $2672.80 out of pocket for engine repair and that is not including the plugs and wiring and other things done to fix the problem prior to finding this out, we paid out of pocket.  We sit with around $3,000.00 to have this car fixed that should be out of Ford's pocket, not mine.  Is there a form that I can submit to Ford's for them to reimburse me for this amount.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]}]}