{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11495855,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/01/2022","dateComplaintFiled":"12/02/2022","vin":"5FNRL185X3B","components":"SEAT BELTS","summary":"We have had issues with our drivers side seatbelt since we purchased the vehicle new. First it had retraction issues, then the plastic stop button that keeps the buckle from sliding down failed, disintegrated. We asked the dealer to replace the belt which they refused to do. We have brought it to the dealer before, even generating a case number from Honda, but Honda refused to repair the belt. Over the years it has gotten progressively worse, where the belt is seriously frayed, and there are retraction issues. In August 2022, I contacted our local dealer, Piazza Honda in Springfield, PA. It took almost a month for them to take the car, make some photographs, and then to leave out of the notes that we had an ongoing retraction issue. Two months later, Honda Corporate informed me that they are denying the claim for the defective seatbelt. The warranty as stated in the handbook states a lifetime warranty for seatbelts. All aspects of the car pass State of PA Inspection requirements, all other aspects of the SRS systems are fully functional, with the exception of the drivers seatbelt. We believe that Honda's determination of non-liability is a ruse, a cynical attempt to exploit their customers in a critical safety component. We deserve a replacement seatbelt, and Honda customers need to be reminded that Honda is legally required to stand by the mandated Lifetime Warranty for Seatbelts. We feel that our only recourse to request that your agency look into this issue, and remind Honda of their responsibility. Honda's unconscionable conduct should not be condoned, not tolerated. This is not the first time Honda has tried to harm it's customers. The Federal government forced Honda to extend the warranty for its automatic transmissions, and repair defective ones. Our vehicle suffered from the same transmission issue, but we fell just outside the extended warranty period. The cost of the part (Honda 04818-S0X-A02ZH) is quite high from Honda, in excess of $667.73 without labor.","products":[{"type":"Vehicle","productYear":"2003","productMake":"HONDA","productModel":"ODYSSEY","manufacturer":"Honda (American Honda Motor Co.)"}]}]}