{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11496481,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/07/2022","dateComplaintFiled":"12/07/2022","vin":"3FA6P0LU2DR","components":"LATCHES/LOCKS/LINKAGES","summary":"On Nov. 7, 2022, I took the 2013 Ford Fusion to the local dealership in Lugoff, SC for Recall 20S30 Latch Repeat repair . I waited the majority of the  day and the majority of the next day and they were unable to complete the recall repair as the Ford Corporate system was not working,  I have checked back with the local dealership every week since then and still no resolution.  Finally, last week I called the Ford headquarters (Case Number CAS-3990-9379).  They said the problem was on the local dealership's end and then I would call the local dealership and they would said it was on the Ford corporate end. This back and forth went on for 2 1/2 hours ass  I could not get me along with the other two parties on the call at the same time.  I called the local Ford dealership today December 7 and still no resolution.","products":[{"type":"Vehicle","productYear":"2013","productMake":"FORD","productModel":"FUSION","manufacturer":"Ford Motor Company"}]}]}