{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11497190,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2022","dateComplaintFiled":"12/13/2022","vin":"4JGDF6EE2KB","components":"UNKNOWN OR OTHER,BACK OVER PREVENTION","summary":"Update Communication Module SIM Card Software - MBUSA ID: [XXX], NHTSA Recall ID: 22V365.  I received the recall letter from MBUSA in July 2022.  I took my car to a local dealership on 8 Aug 22 and they told me after approximately two hours they couldn't update/do OTA.  They told me I would need to park my car outside to receive the update.  Once I got home I checked the MBUSA & NHTSA recall sites and noticed this recall for my vehicle shows it as updated, but I knew the dealer hadn't accomplished it, because they said they didn't.  I'm not sure who submitted it as updated on both websites.  We have the MercedesMe Connect applications on our iPhones and it shows the status of our vehicle, allows remote starting, has anti-theft tracking as well as valet tracking and remote disabling capabilities.  It also show the Over-the-Air (OTA) updates.  It shows our vehicles LAST OTA as being 14 Oct 2021.  I believe this software application shows current status of the OTA software and that this recall update on your website and MBUSA is incorrect.  How do I go about getting this recall resolved.    I can send you a screenshot of our MercedesMe Connect showing the current status of our vehicles OTA software.  I've attached the screenshots of my MercedesMe Connect's OTA information.  Hopefully nothing happens accident wise and the OTA not work...this would be a major liability for both MBUSA and NHTSA having faulty information in your database concerning this recall as being updated/corrected.  If I don't hear from you all, I'll take this matter up with my auto insurer USAA.  Thank you!  Sincerely,  [XXX]  INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2019","productMake":"MERCEDES-BENZ","productModel":"GLS 450","manufacturer":"Mercedes-Benz USA, LLC"}]}]}