{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11498129,"manufacturer":"KTM North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/19/2022","dateComplaintFiled":"12/19/2022","vin":"VBKTR3401LM","components":"SUSPENSION","summary":"The main rear shock shaft seal has failed on two separate occasions causing shock oil to spill all over the catalytic converter posing a huge risk for fire. On both failure instances the motorcycle was being transported on a motorcycle specific hitch rack on the back of my pickup truck. The first shock seal failure occurred when I was transporting the motorcycle to my local dealer for service and the temperature was 16 degrees Fahrenheit during transport. The second shock seal failure occurred when I was transporting the motorcycle to Moab for a riding trip and the temperature dropped down to -6 degrees Fahrenheit during transport. KTM completed the first repair under warranty, which only lasted about 9 months when the shock seal failed the second time. I had to pay nearly $600 to get the second failure repaired by a KTM dealer using KTM parts. Both shock seal failures caused shock oil to spill all over the catalytic converter posing a huge fire risk. At this point I seriously doubt the durability and safety of the shock and I'm considering replacing the shock with an aftermarket one that won't fail and cause a fire.","products":[{"type":"Vehicle","productYear":"2020","productMake":"KTM","productModel":"790 ADVENTURE","manufacturer":"KTM North America, Inc."}]}]}