{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11498941,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2022","dateComplaintFiled":"12/27/2022","vin":"1C4RJFJG4JC","components":"ELECTRICAL SYSTEM","summary":"The infotainment screen started acting crazy and makes it difficult or impossible to operate the vehicle when misbehaving.  The screen will lock up and not respond to any touch control. Powering the vehicle off and on at a traffic light does not fix the issue. Of course, this means I cannot operate the HVAC, navigation nor any other controls requiring the touch screen.  The system will also switch on its own into different modes and selections... radio, seat and steering wheel heaters, volume, etc.  The problem is frequent and persistent.  The screen has also delaminated and is becoming harder to see/read.  The malfunctioning of the screen is a big driver distraction taking away from attention on driving. Not being able to turn off or on the seat warmers nor the HVAC when malfunctioning causes discomfort and distraction.  I have reached out to Jeep customer care but have not made contact with them yet.","products":[{"type":"Vehicle","productYear":"2018","productMake":"JEEP","productModel":"GRAND CHEROKEE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}