{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11501685,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"10/22/2021","dateComplaintFiled":"01/13/2023","vin":"5YJSA1CNXDF","components":"UNKNOWN OR OTHER","summary":"I am complaining about Tesla\u2019s dishonest and underhanded repair center and battery. In October 2021, I was told I was receiving a new battery. When I picked up my car, I noticed it was not getting the maximum charge. Through investigation, we found a refurbished battery was given. Less than 3 months later, the refurbished battery failed. Michael Hilgado (Tesla manager) explained it was a faulty battery and that I would receive a replacement at no charge and with a new warranty because the one they placed in October was faulty. The battery was replaced. Please find below the timeline of all additional repairs and breakdowns. The Tesla App locks you out and changes prices, times, etc. without owners having access to information for verification. When paying for services, there is no review or education regarding the vehicle, warranty, etc. December 2022, ten months after the refurbished battery was replaced, the battery failed again and Tesla wants to charge another $15,000 for repairs. Please find below the timelines:","products":[{"type":"Vehicle","productYear":"2013","productMake":"TESLA","productModel":"MODEL S","manufacturer":"Tesla, Inc."}]}]}