{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11501986,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2023","dateComplaintFiled":"01/16/2023","vin":"1FMJK2AT0ME","components":"POWER TRAIN","summary":"Front differential failed.  I was driving to the mountains and when I reached snow level it was about 38 degrees F and I slowed to less than 20 mph and switched to 4A.   Within a few moments I heard and felt a grinding sound from the front.  I have used 4WD several times over the year or so I've had the vehicle and have never heard this noise before.   I thought it was the hubs not engaging completely and so I switched it back to 2wd and while the noise was less it continued.  I switched back to 4wd and  I confirmed that 4wd was working but the noise persisted.   I bought this vehicle specfically for its 4wd and my family's life depends on it working when we are up in the Sierras where it snows 2-3 inches per hour.    When we returned I immediately took the vehicle to the dealer who informed me that it was the front differential that failed and parts are on back order.  I am still waiting two weeks later.   They said this is not common but why are parts on back order if it is not so common?","products":[{"type":"Vehicle","productYear":"2021","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]}]}