{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11504053,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/02/2023","dateComplaintFiled":"01/27/2023","vin":"KMHC05LC7HU","components":"UNKNOWN OR OTHER","summary":"I have received a couple of notices from Hyundai concerning a recall for my Hyundai.  Here\u2019s been my experience\u2014called Motor World Hyundai (150 MotorWorld Dr Wilkes-Barre, PA 18702).  I was told that they didn\u2019t have any parts in but would call me when the parts are in.  They insisted on getting my contact information and since have barraged me with sales calls, but no information on \u201cthe parts\u201d.  After a few weeks, my wife called again, they claimed they have no idea when parts will come in, this person did not ask her name, did not offer to check status, did not offer to call back.  (by the way, we tried to buy a new Ioniq last year and while they kept asking us to \u201ccome in to test drive\u201d (not sure what we were test driving because they said they didn\u2019t have the car) So, no Ioniq purchase.  Our next call was to Dickson City Hyundai, (1519 Scranton Carbondale Highway, Scranton, PA 18508).     They indicated a lack of parts as well. We requested they order the parts.  They indicated that they require that we go there first (about an hour away) to have the car inspected. If they determine that they should order the parts, then they\u2019ll order them and we\u2019ll have to come back to get them installed.  So according to the recall letter, the situation is dangerous, we need a recall done, you\u2019ve notified us more than once, but we apparently can\u2019t get it done without a significant effort on our part.   A Safety Recall has been issued on your 2017 Ioniq Hybrid/Plug-In Hybrid\u2019s Power Relay Assembly (PRA). Recall 232 Remedy is Available This notice applies to your vehicle,  VIN: KMHC05LC7HU030998   I tried to click on \u201cmake an appointment\u201d and it goes to \u201cPage can\u2019t be found\u201d  So, I was so happy with my Hyundai I was going to buy another, no test drive, no shopping for other brands but no can do. Now I\u2019m told that I need a recall, but no one is interested in doing it.","products":[{"type":"Vehicle","productYear":"2017","productMake":"HYUNDAI","productModel":"IONIQ HYBRID","manufacturer":"Hyundai Motor America"}]}]}