{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11504476,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/18/2023","dateComplaintFiled":"01/30/2023","vin":"1V2LR2CA6LC","components":"STEERING,FORWARD COLLISION AVOIDANCE","summary":"We own a 2020 VW Atlas SE W/Technology.  This vehicle has grossly failed to meet reliability expectations.  Of most concern is the repeated failure of the vehicle's electric power steering rack.  This component has been replaced 3 times on my vehicle.  Each failure has been accompanied by a creak in the front suspension and a clunk in the steering movement.  I have asked VW of America to extend the warranty on my vehicle as this failure and it's the history of failures lead me to believe I will encounter this issue again very soon.  VWOA has denied my request so far stating that my warranty had already expired.  I reminded them that they had already extended my warranty for a separate mechanical issue that I experienced with both this vehicle and my previous vehicle, a 2018 VW Atlas involving the cylinder head.  Between the steering rack failure and their handling of a dangerous issue with faulty door harness wiring that caused the vehicle's autonomous emergency braking to engage in traffic, I sincerely believe that NHTSA needs to get involved to mandate additional recall campaigns or warranty extensions on these vehicles to protect consumers.","products":[{"type":"Vehicle","productYear":"2020","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]}]}