{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11505083,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/12/2018","dateComplaintFiled":"02/01/2023","vin":"3VW217AU2HM","components":"SUSPENSION","summary":"Front suspension creaking noise.  Front suspension creaking noise during suspension cycles (going over speed bumps or entering on an inclined surface) due to I believe Coil Spring not formed correctly and rubs against the perch of the strut or other issues/manufacturer defects with the front suspension.  See also technical bulletin for 2012-2019 Passat stating similar issues: https://static.nhtsa.gov/odi/tsbs/2019/MC-10155776-9999.pdf  I had originally reported a creaking noise to the dealer service center while my vehicle was still under warranty. The dealer claimed it was not able to recreate the sound, which I believe to be a false statement as it is very easy to recreate as it occurs every time I pull into my driveway or go over a speed bump. I stated this at the time however I suspect they didn\u2019t want to replace under warranty or take ownership of the defect / recall.  My vehicle is available for inspection upon request. I have not sought a second opinion from an independent service center yet.  I believe this poses a safety concern for both myself and many others. It continues to creak because VW refuses to admit there is a problem. Please help, thank you!","products":[{"type":"Vehicle","productYear":"2017","productMake":"VOLKSWAGEN","productModel":"GOLF","manufacturer":"Volkswagen Group of America, Inc."}]}]}