{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11506576,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/26/2022","dateComplaintFiled":"02/10/2023","vin":"WDC4M4HB0LW","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"My car has a recall from May 2021, I purchased my car Oct 2022. When asked about the recall the finance manger at Mercedes Benz of South San Francisco, Rapheal Chin stated it was no open recalls on the car. When I pointed out the repair order didn\u2019t match the car fax, it was explained by the salesman that it was completed. But NHTSA says that it was not fixed. When trying to get it fixed my car sat at the dealership for 8 days with no understanding of how to fix my car. This is clear neglect on the manufacturer and is causing me grief! My car says no updates needed, my Mercedes Benz Me App, says no updates needed but yet this recall is still open over a year later. I\u2019ve called customer care 12 times in one day with no help. It seems as though no one throughout the Mercedes Benz company can assist me.","products":[{"type":"Vehicle","productYear":"2020","productMake":"MERCEDES-BENZ","productModel":"GLB250","manufacturer":"Mercedes-Benz USA, LLC"}]}]}