{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11506764,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/10/2023","dateComplaintFiled":"02/11/2023","vin":"1C4PJMCY3FW","components":"POWER TRAIN","summary":"Dear NHTSA,  Subject: Manufacturing transmission malfunction - TRAFFIC SAFETY  Your attention is kindly requested.   I own a 2015 Jeep Cherokee, diesel 2.0L, 170hp, 4x4, 9-speed [XXX] automatic.  My car’s VIN is: [XXX].  On 21800km for the first time, while I was driving on the highway, a \"service transmission\" message came up on the dial, and after a while, the engine stopped moving the wheels and went into neutral. I stepped on the gas but it wouldn't move the wheels.  If I was driving in the left lane, the only thing sure is that an accident would have occurred. The car's problem has to do with the 9-speed automatic gearbox. Immediately, I informed the official dealer of Jeep in Greece (Auto One).They told me that there was an official recall (S55) for this model.  The car was repaired by the dealer on May 15thof 2017.However, after 500 km the problem was shown again and again. Every time the problem was shown I visited the specific dealer, but he didn't admit that the same problem might happen again.   Because of this,I was forced to visit another service dealer, December 28th 2018 (24.300km), who confirmed in writing that the problem was unsolved. He advised me to go to the first dealer (Auto One). So, I went again to Auto One. They informed me that according to official guidelines from FCA/Jeep, any further repair concerning this problem should be paid for by the car owner without any guarantee. I found their attitude very offensive, so I preferred not to pay such a huge amount of money for something I was not responsible for.   As I didn't use my car every day and the problem was not permanent I tried to find another way to solve the problem. Lately, the problem is shown very often, while many days the car does not start at all. The car today has only 41.000 kilometers.   I found that there are many complaints from different areas of the world about the same issue, around 800.000 cars. Therefore Jeep after many complaints has   INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).","products":[{"type":"Vehicle","productYear":"2015","productMake":"JEEP","productModel":"CHEROKEE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}