{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11508210,"manufacturer":"Mitsubishi Motors North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/26/2022","dateComplaintFiled":"02/20/2023","vin":"4A4AP3AU2DE","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"hello: i purchased this vehicle last nov. the rear hatch was opening fine,\" but after a couple of months it has stopped and the only way to open it,\" is from the lever on the inside. you have to use a screw driver or prying tool of some sort to remove the cover in order to get to the lever and you have to lay the back seats down and crawl back there to get to this. i've spoken to other owners who have the same issue. they've had to replace either and or both the actuator and the handle tailgate lock release mechanism. the handle tailgate lock release mechanism is electrical and is susceptible to water getting into it and corrodes the electrical parts. it sits mostly flush one the outside of the hatch where water can get too it. i feel this is a safety issue incase of an accident or emergency if it is imperative to gain access. also the design of the so called emergency release lever is terrible. some people might not have a screw driver or something to pry with in order to remove the cover in order to gain access to the release lever. in my opinion (1)the emergency lever needs to be redisgned and have easier access to it.(2) replace the acutator and or the handle tailgate lock release. it could cost owners up tp $400 to replace these item at a dealership,\" unless they would want to tackle it themselves. i feel it's worth looking into. thankyou for your time and any help.","products":[{"type":"Vehicle","productYear":"2013","productMake":"MITSUBISHI","productModel":"OUTLANDER SPORT","manufacturer":"Mitsubishi Motors North America, Inc."}]}]}