{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11509864,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/02/2023","dateComplaintFiled":"03/02/2023","vin":"4S4BSAJC2K3","components":"UNKNOWN OR OTHER","summary":"In November 2022, I reported my radio unit was faulty due to a peeling covering for the radio. The resulting problems includes: flashing screen, continual beeping, self-navigating menu changes, making phone calls, sending messages, etc. I was told in early Nov it would 10 days before a radio would be available.   In early December I called the dealership to inquire of the progress, now overdue. I was told it would be 10 days again and the representative told me he was going to re-roder it.  In early January 2023 the radio began to flash, beep, and self-navigate menus including factory resetting itself while in operation. The covering at this point was peeling more. Explaining that it was no inoperable and was being covered with paper to avoid distraction while driving though the beeping was still happening. I called the dealership to inquire and was told no radio replacement was available and to call Subaru direct with my issues.  I called Subaru directly and was told a radio replacement would be available in 10 days and to call back if I didn't hear from them. I called back with no response. I called several more times with no response.  In early February 2023, I called an opened another case but was re-routed to the original case and was told radios were being replaced for orders in late October/early November and mine would likely be available soon and to call back in a few days if I did not hear back. I called several times without a response.   The radio is flashing, beeping, self-navigating menus, turning on, turning off, turning on the radio, changing stations and volume while in motion making driving unsafe.","products":[{"type":"Vehicle","productYear":"2019","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]}]}